How can we help?
Plain-language answers to the questions Didit customers ask most. For API depth, see the developer docs.
Getting started
What Didit is, creating your account, your first verification, and what the free plan includes.
4 articlesVerification sessions
Session statuses, declines, retries, and fixing liveness or face match problems.
4 articlesDocuments & coverage
Which documents and countries are supported, and what to do when a document won't read.
2 articlesBusiness verification & AML
How KYB works and how to read AML screening results.
2 articlesAccount & organization
Logging in, API keys, team members, and permissions.
3 articlesBilling & credits
How pricing and credits work, top-ups, invoices, and fixing billing errors.
3 articlesWorkflows & configuration
Building verification workflows and customizing the experience your users see.
2 articlesIntegration & API
Ways to integrate - no-code links, SDKs, API - and getting results with webhooks.
2 articlesData & privacy
How your users' data is protected and how deletion works.
2 articlesFor people verifying
Were you asked to verify your identity with Didit? Start here.
1 article